Answer
After submission, you will receive a YamaMi reference number. Keep this number available in case you need assistance with your request.
Participating providers are notified through WhatsApp. They can indicate that they are available, unavailable or no longer wish to receive urgent alerts.
If a provider accepts first:
- the provider receives your request details and contact number;
- you receive the provider’s name and contact information through WhatsApp; and
- you can contact each other to confirm availability, timing, pricing and other arrangements.
If all notified providers decline, or nobody accepts within 30 minutes, YamaMi will send you a WhatsApp update. You may then submit a new request or browse providers directly through the marketplace.
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Still have a question?
Contact the YamaMi team and let us know how we can help.