How does Urgent Help work?

Urgent Help allows you to quickly ask available YamaMi providers for assistance.

1. Open Urgent Help.
2. Select the service category you need.
3. Enter your area and describe what you need.
4. Provide your WhatsApp number.
5. Submit your request.

YamaMi sends the request to eligible providers who have enabled urgent alerts. The first available provider who accepts will be connected with you.

You will receive a WhatsApp update when:

• a provider accepts your request; or
• no provider accepts within 30 minutes.

Submitting an urgent request does not guarantee that a provider will be available.

For police, ambulance, fire, medical emergencies or other situations involving immediate danger, use the official numbers listed under Essential Contacts instead.